Plumbing, Electrical & HVAC Software for Service Jobs & Billing
Book service jobs, track every visit, and bill parts plus labour into one clean GST or VAT invoice.
Alfa Decode is a complete management platform pre-configured for plumbing, electrical and HVAC firms. Log every service job, move it across a live status board, pull parts from stock, and bill labour and materials into a real GST or VAT invoice. Works offline; updates customers on WhatsApp.
No card required · Cloud or on-premise · Works offline · GST & VAT ready
Service Job Intake
Capture the customer, the site, the fault and the device the moment a call comes in, so no job request is lost or forgotten on a notepad.
Live Job Board
See every job move from received to diagnosing to in-progress to ready and delivered, so you always know what is open and what is overdue.
Parts Plus Labour
Pull parts straight from stock onto the job and add labour charges, then bill both into one clear invoice with nothing missed.
Real GST & VAT Invoices
Raise compliant GST invoices in India and VAT invoices in the UAE, with built-in reports you can use to file, no separate accounting tool needed.
Everything your plumbing, electrical & hvac needs
Service Job Intake
Capture the customer, the site, the fault and the device the moment a call comes in, so no job request is lost or forgotten on a notepad.
Live Job Board
See every job move from received to diagnosing to in-progress to ready and delivered, so you always know what is open and what is overdue.
Parts Plus Labour
Pull parts straight from stock onto the job and add labour charges, then bill both into one clear invoice with nothing missed.
Real GST & VAT Invoices
Raise compliant GST invoices in India and VAT invoices in the UAE, with built-in reports you can use to file, no separate accounting tool needed.
Works Offline
Runs on your own device with no internet, so you keep raising jobs and invoices on site or in low-signal basements, then syncs to the cloud.
WhatsApp Updates
Notify customers when their job is booked, ready or invoiced, and send reminders over WhatsApp without typing each message by hand.
Warranty & Re-Jobs
Track warranty on completed work and log re-jobs against the original, so callbacks are handled fairly and your history stays clean.
Customer History
A built-in CRM keeps every visit, part and invoice per customer, so your team can quote faster and serve repeat clients with full context.
Works offline
Runs on your own counter and keeps billing with no internet — then syncs to the cloud automatically.
GST & VAT ready
Compliant invoices and tax reports for India (GST) and the UAE (VAT), built in.
Cloud or on-premise
Start in the cloud or keep all your data on your premises — same product, your choice.
Plumbing, Electrical & HVAC software — your questions
Can I run it on a job site with no internet?
Yes. Alfa Decode is local-first and runs on your own device with no internet. You can keep raising service jobs and invoices on site, and everything syncs to the cloud once you are back online.
Does it handle GST in India and VAT in the UAE?
Yes. GST invoices and reports for India and VAT for the UAE are built in. You bill parts and labour into one compliant invoice and pull the reports you need to file, without separate accounting software.
Can I bill parts and labour together on one invoice?
Yes. You consume parts directly from stock onto the job and add labour charges, then bill both into a single GST or VAT sale, so the customer sees one clear invoice.
How do I track jobs across multiple technicians and stages?
The live job board shows every service job moving through received, diagnosing, in-progress, ready and delivered. You always know what is open, what is waiting and what needs follow-up.
Can customers be updated over WhatsApp?
Yes. You can notify customers over WhatsApp when a job is booked, ready or invoiced, and send payment reminders, so you spend less time chasing and calling each one.
Is it cloud-based or can I own it outright?
Both, from one codebase. Choose Cloud as a subscription, or On-Premise as a one-time licence plus AMC. A white-label option is also available if you want it under your own brand.
Run your plumbing, electrical & hvac on Alfa Decode
Start a free trial, or book a quick demo and we’ll set it up for your business.