Locksmith Service Software
One place for every call-out, key job and invoice — online or off.
AlfaDecode runs your whole locksmith business from one place. Log every call-out, key-cutting job and lock installation, assign the right technician, track the parts you fit, and bill on the spot. Your customer records, warranty notes and quotes all live together, whether you work from a shop counter or out on jobs. It keeps working when the internet doesn't.
No card required · Cloud or on-premise · Works offline · GST & VAT ready
Job intake & status board
Take every call-out and walk-in as a job, then watch it move across a status board from booked to in-progress to done. Nothing slips through.
Technician assignment
Assign the right locksmith to each job and see who is handling what at a glance, so the day is easy to plan and share.
Parts & stock used on the job
Record the locks, cylinders, keys and blanks fitted on each job. Your stock counts and your invoices stay accurate without extra data entry.
Quotes & service billing
Send a quote for a rekey, install or emergency call-out, convert it straight to an invoice, and take payment at the counter or on site.
Everything your locksmith service needs
Job intake & status board
Take every call-out and walk-in as a job, then watch it move across a status board from booked to in-progress to done. Nothing slips through.
Technician assignment
Assign the right locksmith to each job and see who is handling what at a glance, so the day is easy to plan and share.
Parts & stock used on the job
Record the locks, cylinders, keys and blanks fitted on each job. Your stock counts and your invoices stay accurate without extra data entry.
Quotes & service billing
Send a quote for a rekey, install or emergency call-out, convert it straight to an invoice, and take payment at the counter or on site.
Warranty notes
Attach a warranty note to any lock or installation so you and the customer both know exactly what is covered and for how long.
Customer records & CRM
Keep every customer, address, past job and key detail on file, with loyalty and follow-up reminders built in for repeat work.
WhatsApp invoices & reminders
Send invoices, quotes and job updates over WhatsApp so customers get them on the channel they already use every day.
Team chat per job
Keep questions, photos and updates for each job in one thread, so nothing gets lost between the shop and the field.
Works offline
Runs on your own counter and keeps billing with no internet — then syncs to the cloud automatically.
Tax-ready compliance
Configurable GST / VAT & tax-compliant invoicing — built in, nothing to bolt on.
Cloud or on-premise
Start in the cloud or keep all your data on your premises — same product, your choice.
Locksmith Service software — your questions
Does it work without an internet connection?
Yes. AlfaDecode is offline-first, so you can raise jobs, cut invoices and record parts used even with no signal — in a basement, a stairwell or a patchy site. Everything syncs automatically the moment you are back online.
Can it handle GST, VAT and sales tax?
Yes. It produces GST, VAT and sales-tax compliant invoices and reports in your local currency, and it is e-invoice ready. Set your local tax rules once and every invoice follows them.
Is it cloud-based or can I keep my data on-premise?
Both. Run AlfaDecode in the cloud so you can reach it from anywhere, or keep it on-premise so your data stays on your own machines. You choose what suits your business.
How long does it take to set up?
Minutes. Pick the Locksmith preset and your job board, invoice format and common services are ready to go. Adjust anything from there whenever you like.
Can I run more than one branch or team?
Yes. Manage multiple locations from one login, keep separate books per branch, and see consolidated reports across the whole business.
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Run your locksmith service on Alfa Decode
Start a free trial, or book a quick demo and we’ll set it up for your business.